Penni Anderson

Penni Anderson is a Services Account Manager for the Partner Advantage Plan for Microsoft Dynamics™. Penni works closely with 25 strategic partners to help oversee their support relationship and act as a trusted advisor to their services business. Penni has been with Microsoft (formerly Great Plains Software) since 1998 holding various roles in technical support, customer relations, and partner services.
Microsoft Corporation
psafrans@microsoft.com

John Bergman

John Bergman is a Operations Account Manager for the Central Region of the United States. John works with our managed partner community and field supporting Microsoft partners from an operational perspective. John has been a highly visible team member throughout the launch of Order Central by delivering training to our managed and breadth partner community throughout the last fiscal year. John has also worked closely with his partner counterparts by delivering quarterly partner calls, quarterly briefings and most recently Operations Dynamics Hour. John has been with Microsoft since 2004 holding various roles in Operations and Technical Support.

Microsoft Corporation
jbergman@microsoft.com

Michael Brown

Michael A. Brown is internationally-known as the Business To Business By Phone® expert. He also is founder and president of The Business Marketing Consultancy and Redwood Training Associates in Austin, Texas. Since 1986, the mission of all Michael’s enterprises is to help business marketers find, land, keep, and grow customers via consulting, training, and seminars. Michael’s experience includes more than 35 years in corporate business and training management and in independent consulting. Earlier in his career, Michael produced and managed projects for U.S. Navy and Army training programs, and was a radio and television news broadcaster. Michael holds degrees in Broadcasting and Communications from San Jose State University, with additional studies at the University of Virginia and American University.

Business To Business By Phone®
www.michaelabrown.net

Jesse Byam

Jesse Byam is the Co owner/Branch Manager of Etelligent Solutions Inc, one of Western Canada’s most prestigious Microsoft Partners and VARS. He has amassed over 20 years of selling experience in various industries, supported by his Bachelor of Commerce in Marketing. The last 8 years have been in support, custom development, and the sale of Microsoft Dynamics GP to end users with a concentration on knowledge, communication and value. He also is committed to continued learning, earning himself the Microsoft Certifications of MS Sales Professional and MS Marketing Professional. His ability to sell with confidence, thoroughly research projects, understand complex tasks, and communicate effectively is a driving force to his success with customers, with coworkers, and ISVs.

Etelligent Solutions Inc.
JByam@esicanada.com

Jason Carter

Jason Carter has been providing market and competitive intelligence to Partners for over a decade. He was a member of Microsoft’s internal Microsoft Business Solutions Compete team, and now serves as the founder of PartnerCompete LLC. As administrator and frequent content contributor on PartnerCompete.com, Jason manages this secure, invitation-only community in which select Microsoft Dynamics-focused Partners share competitive and industry information and collaborate on tough sales. Jason has a passion for beating the competition.

PartnerCompete LLC
Jason@partnercompete.com

Anya Ciecierski

Anya Ciecierski has worked in sales and marketing in the Dynamics channel for 11 years, and is currently the Marketing Manager at CAL Business Solutions, a Connecticut based Microsoft Dynamics GP Partner. Anya enjoys developing simple marketing campaigns that generate the most leads for the lowest possible cost and then patiently nurturing those leads into sales. This year those strategies helped her company see a 263% increase in customer adds. Anya is also passionate about sharing ideas and learning from other partners within the channel. She leads the BBC Marketing Group, a group of non-competing marketing managers that meet regularly. And recently is the founder of www.erpsoftwareblog.com and www.crmsoftwareblog.com, group blog projects for Microsoft Dynamics partners.

Anya Ciecierski
anyac@calszone.com

Jennifer Culbertson

Jennifer Culbertson has more than 18 years of product and services marketing experience in the technology and professional services industries. She’s the principal and lead consultant of Looking Glass Marketing which is an award-winning marketing services company serving channel partners throughout North America. She has spent most of her career working for and consulting with leading VARs and ISVs helping them grow their businesses through innovative and results-driven marketing campaigns and business development programs. Jennifer’s strategic vision for marketing coupled with her Microsoft channel expertise, and hands-on approach, has helped many companies successfully grow their businesses and get to next level. Active within the Microsoft community, she’s a past speaker at The Partner Event, active contributor to The Partner Channel magazine and hosts an informational marketing blog on the Microsoft Dynamics Community at https://community.dynamics.com/blogs/lookingglassmarketing/default.aspx.

Looking Glass Marketing, Inc.
jennifer@lookingglassmarketing.com

Bethany Foyt

Bethany Foyt has over three years of experience in marketing program management and execution while working with the Microsoft Dynamics Partner Development team at the Fargo, North Dakota office. She holds a Bachelor of Arts in English and Mass Communications with a minor in Music Performance from Minnesota State University Moorhead. Her experience includes leadership in Business Development, Marketing and Program Management, Lead Management, Social Media Marketing, Blog and Case Study Writing and Event Strategy and Coordination.While at Microsoft, Bethany has enjoyed assisting Microsoft Dynamics Partners with their marketing plans. With this experience, she understands the Microsoft Dynamics business from both the partner perspective as well as the Microsoft point of view. From her Microsoft experience, you may recognize her name from managing and improving the following Microsoft Partner Programs from 2006- 2010:
The Jumpstart Webcast Program
CRM Sales BDM Campaign
Vertical Marketing Program-VMAX
Seeding & Proof of Concept Program for Microsoft Dynamics CRM

The Partner Marketing Group
bethany@thepartnermarketinggroup.com

Phil Garrett

As a sales and sales leadership practitioner for more than 24 years, Phil Garrett brings real-world, hands-on experience. Phil is a dynamic sales management professional with expertise in direct and channel sales environments. His breadth of perspective results from key executive leadership assignments at Microsoft Corporation and Great Plains Software as a General Manager and Director of Sales. He is the founder and Managing Partner of G2G Associates, a business consulting firm specializing in executive coaching and business-to-business sales training, coaching and sales effectiveness.

G2G Associates
pgarrett@g2g-llc.com

Diane Gasal

Diane Gasal is on a quest to “ask the right question”. She started the journey as a newspaper reporter. The questions improved the following 25 years in her award winning careers in marketing, sales, training and management. She fine-tuned her skills at Microsoft where she was known to use “precision questioning”. Today she makes her living asking powerful questions as an Executive and Personal Coach so her clients can find the answers within themselves.

diane@dianegasal.com

Michelle Glennie

With more than 10 years in the Microsoft Dynamics channel, Michelle Glennie's experience includes leadership in business development, operations, marketing and human resource management. As a consultant with The Partner Marketing Group, she has developed a broad knowledge of partners, ISV's and Microsoft. Michelle earned the 2007 Microsoft Distinction in Marketing Award while at Maximum Data, the first ISV organization to win this award.

The Partner Marketing Group
michelle@thepartnermarketinggroup.com

Roy Jacobsen

Roy Jacobsen started his career looking for the best words to convey ideas, and now he’s looking for the best ways to generate ideas. He gained his knowledge and experience in 26 years of working in fast-paced, innovative organizations like Great Plains and Microsoft. Now he’s helping individuals become more creative, and organizations become intentionally innovative.

royj@writingclearandsimple.com

John Kazanow

John Kazanow is a former controller who has been implementing and upgrading Microsoft Dynamics® GP for over 15 years. John is the project lead for all Microsoft Dynamics GP software and database upgrades at his current firm, along with being one of the leading Microsoft Dynamics upgrade experts. John has preformed close to 1000 upgrades dating back to version 4.0. He is also well experienced in SQL upgrades and database migrations.

Crestwood & Associates
jkazanow@crestwood.com

John Lindquist

Jeff Longtine

Jeff Longtine is a Senior Escalation Engineer on the Microsoft Dynamics Support Team, creating systems and utilities to make Microsoft Dynamics AX, Microsoft Dynamics GP and Microsoft Dynamics NAV easier to use and support. He has been part of Microsoft (formerly Great Plains) for 14 years.

Microsoft Corporation
jlongtin@microsoft.com

Adrianne Machina

Adrianne Machina is a marketing consultant who’s been in the Microsoft Dynamics channel for over a decade. Adrianne helps VARs and ISVs develop their marketing messages and online marketing strategies. Stop by her site at http://www.tornado-marketing.com to grab free marketing calculators and advice.

Tornado Marketing, Inc.
amachina@tornadomktg.com

Rick McCutcheon

Rick McCutcheon has been involved with the technology industry since 1990 as a Senior Executive, Reseller, Board Member, Educator, Consultant and Professional Speaker. Rick currently manages a Sales Productivity and Technology Consultancy Practice based on his Full Contact Selling (FCS) Methodology; facilitates a series of Live and Distance Learning CRM Workshops for leading organizations, including Microsoft and the Dynamics User Group Communities, as well as the CPSA and other leading organizations. Rick also writes the Full Contact Selling Blog, which is currently featured on the Microsoft Dynamics Community Website at https://community.dynamics.com/blogs/crmrickmccutcheon/default.aspx.

rickm@fullcontactselling.com

Pam McGee

Pam McGee has been consulting and speaking publicly for over 15 years. She has delivered speeches in over 22 countries with audiences ranging in size from 10 people to 100’s. Through her engaging and authentic discussions, she challenges her audiences to explore their own thought processes and has been described by many as dynamic and original. Pam is a Business Consultant and Principal of pMcGee & Company. pMcGee & Company helps agencies and businesses with strategic planning, change management, leadership development and creating innovative environments.

McGee & Company
mcgeepa@mnstate.edu

Ryan McMichael

Ryan McMichael is one of the fastest rising stars within the sales coaching industry and is also a top sales producer for an international technology firm. By maintaining his top level sales position, he is able to keep his sales skills sharp, test new sales methods, and share his success strategies with his sales coaching clients. Ryan attended the University of Pittsburgh, where he was a student leader and graduated Cum Laude. Upon graduation, Ryan went to work for a Fortune 500 consumer packaged goods company where he underwent rigorous sales training and quickly outperformed his peers. Ryan won “Top Key Account Manager” in the Mid-Atlantic Business Unit and was recognized as the Dale Carnegie Sales Advantage Champion in 2008.Within the last couple of years, Ryan successfully transitioned into a highly competitive technology account executive role and is internationally ranked for his revenue production.Ryan integrates his Toastmaster’s Public Speaking and Coaches Training Institute experience to help coach, train, motivate, and consult salespeople, sales managers, and C-Level Executives.When Ryan isn’t coaching, he loves to travel with his wife, try out a new workout, listen to live music, or taste the local restaurants cuisine.

Doug Pitcher

Doug Pitcher has worked within the Microsoft Dynamics partner channel for nearly 10 years. In between managing technical support for Rose Business Solutions, Rose ASP, and the newly launched www.myGPcloud.com, Doug blogs extensively at http://gp.rosebizincblogs.com/. Certified as a professional for the Microsoft Dynamics GP application, he has been an implementation manager for many projects, one of which won a Microsoft Pinnacle award for excellence in customer service. Doug is also an accounting instructor at Flathead Valley Community College in Kalispell, MT and has taught courses in computer, sales and business at Lethbridge College. In a previous life he taught high school accounting and business classes in Samoa. Doug completed his MBA in finance at Brigham Young University.

Rose Business Solutions
Doug.pitcher@rosebizinc.com

Bonnie Robertson

Bonnie Robertson has more than 18 years of experience in management and business consulting, working with organizations of various sizes and industry focus to assist with management, leadership and organizational strategy and development, change management and integrations. Bonnie founded The Robertson Company in 2004 for research and further development of entrepreneurs and their business success. Prior to that, she was the director of Strategic Partner Relations for Microsoft Business Solutions, Vice President of Organizational and Channel Development for Great Plains Software and CEO and founder of the management consulting firm Maldan Management Company and the Women’s Business Institute.

The Robertson Company
bonnie@bonnierobertson.com

Mark Rockwell

Mark Rockwell is an owner and President of Rockton Software, and the owner and CEO of ISV Central. His favorite flavor of yogurt is cherry, and he knows how to change a light bulb. An avid lover of personal responsibility and making conscious choices in life, Mark wishes someday to write a book or invent something at least as useful as a paper clip.

Rockton Software
markr@rocktonsoftware.com

Joe Rotella

With over 20 years of web/application design and development experience, Joe Rotella is CTO of Delphia Consulting and leads their Usability/Web Design and Development Practice. His team is responsible for the design of several government sites including Chicago’s tourism site (www.explorechicago.org) and the Las Vegas city site (www.LasVegasNevada.gov) and private sector sites, including Weiser LLP (http://www.weiserllp.com) and GBQ (http://www.gbq.com). He is in demand as a speaker presenting on social media, internet marketing, usability, web design, and strategic HR.

Delphia Consulting
jrotella@delphiaconsulting.com

Mitch Ruud

As a Director for Microsoft Business Solutions, Mitch Ruud is responsible for developing Dynamic’s worldwide recruitment strategy for Independent Software Vendors, (ISVs), and working with the main subsidiaries and regional management to execute delivery. Ruud has spent most of his career in the computer industry, predominantly focused on applying new and emerging technologies to business problems. Ruud joined Microsoft Business Solutions (via Great Plains Software Inc.) in 1987. He has held a number of positions, including director of corporate strategy, manager of electronic commerce and Internet product manager. In his most recent positions before becoming the Director of Dynamics ISV Strategy, Ruud worked for two different Dynamics ISVs developing automotive retail solutions on Microsoft Dynamics AX and Microsoft Dynamics NAV.

Microsoft Corporation
mitch.ruud@microsoft.com

Andrew Snook

Andrew Snook is a Vice President at Fastpath Solutions, a leader in compliance solutions for mid-market companies. Andrew has been working with Microsoft Dynamics GP since 1999, and has assisted with compliance projects at over 100 companies that use Microsoft Dynamics. Andrew is certified in Microsoft Dynamics GP, Microsoft Dynamics CRM and SAP, and has been a speaker at several conferences including Microsoft Convergence. Mr. Snook serves as the GPUG and AXUG compliance subject matter expert. Prior to his work at Fastpath, Andrew was a Microsoft Dynamics GP implementation consultant and worked on the management consulting team at Ernst & Young. Andrew graduated from the University of Notre Dame with a degree in Economics and Computer Applications.

Fast Path Solutions

Michelle Spitzer

As part of The Partner Marketing Group’s team of veteran Microsoft Dynamics consultants, Michelle Spitzer has spent the last five years helping lead the marketing strategy for Protech, a vertically-focused Microsoft Dynamics ISV. Her work in developing and executing integrated campaigns, leading the development of a new company website, and driving the strategy for corporate events and industry tradeshows contributed to revenue growth of 47% during her tenure. In 2006, she was a key player in the vision and execution of the company’s inaugural customer conference, and in 2009 she was awarded Microsoft’s prestigious Distinction in Marketing Award for this event. Michelle brings her talent, insight and enthusiasm for each client’s success to The Partner Event 2010.

The Partner Marketing Group

Robin Stahl

Robin Stahl is a Services Account Manager for the Partner Advantage Plan for Microsoft Dynamics™. Robin works closely with 21 strategic partners to help oversee their support relationship and act as a trusted advisor to their services business. Robin has been with Microsoft (formerly Great Plains Software) since 1999 holding various roles in technical support, services sales, and partner services.

Microsoft Corporation
rstahl@microsoft.com

Cheryl Strege

Sixteen years of experience with Great Plains and Microsoft in Partner-facing marketing roles lends itself perfectly to strategizing with Partners on their marketing challenges. President of The Partner Marketing Group, Cheryl Strege has worked closely with Microsoft, Partners and ISVs as a consultant for 4+ years to deliver lead generation programs for new customer adds, programs to build channel distribution and more. As one of only 12 vendors named as Partner Marketing Advisors for Microsoft worldwide, she understands the challenges partners face and can deliver marketing programs and campaigns to maximize marketing effectiveness.

The Partner Marketing Group
cheryl@thepartnermarketinggroup.com

Richard Whaley

Richard L. Whaley has been in the IT industry for 40 years. During that time he has participated in projects that created accounting and word processing software from scratch, designed custom software, sold packaged software, participated in and directed over 200 implementations, and represented a variety of software products. Today he is a Microsoft Dynamics GP consultant and writes and publishes books on Microsoft Dynamics GP.

Accolade Publications
rwhaley@accoladepublications.com