Agenda*

All functions are scheduled to take place at the Holiday Inn of Fargo unless otherwise noted.

Sunday, September 14

* This agenda is subject to change without notice. Please subscribe to the RSS feeds so you are aware of any changes.

12:00pm - 4:00pm

Registration and Learning Lounge

Welcome to The Partner Event! After registering onsite for the event, we encourage you to spend some time in the Learning Lounge, networking with other Partners, connecting with Event Sponsors face to face, and checking out the Virtual Expo at anytime on our provided computer stations or your own laptop.
4:00pm - 5:30pm

Keynote: Partner Metrics

Bonnie Robertson, The Robertson Company, will lead us in an overview of Partner metrics within the community, focusing on current business strategies, best practices, and future plans. This session will serve as the framework for the event, giving you the insight and information you need to take what you learn at The Partner Event and apply it to your organization.
5:30pm - 8:00pm

Welcome Reception

Kick back and relax with fellow event attendees at the Welcome Reception. A special feature of this Reception is a Meet and Greet opportunity with our Event Sponsors. Each Sponsor will have a spot within the Reception where you can meet with them one on one, enabling you to get solution information and make valuable connections. Heavy hors d' oeuvres and a host bar will be provided, so make it a meal and get off to a great start at The Partner Event!
Monday, September 15
7:00am - 8:00am

Sunrise Scramble (3K Run/Walk)

Whether you're a speedster, trotter, or walker, we'd like to see you at the Sunrise Scramble! This is a great way for you to get some exercise in before an information-packed day, while getting prizes along the way! Register for the Sunrise Scramble by contacting Jenny Davis.
7:30am - 9:00am

Breakfast (Lounge Open)

9:00am - 10:15am

Workshops

Leadership
  • All About Software as a Service
    Software vendors are all declaring software as a service (SaaS) and software plus services as the future for customers. What is the business model for SaaS? How does a Partner organization or an ISV take advantage of this model? This session will explore this trend and what it means for your business.
  • Finding and Recruiting the Right Talent
    The success of your business is determined directly by your ability to find and retain talent. This session will help you create the foundation of a talent rich company. You’ll learn to plan, find, attract and hire top talent, as well as get the most from your talent while keeping them from joining your competition.
Marketing
  • Pick Up the Pace by Leveraging the Microsoft Marketing Resources
    You already know that Microsoft provides a wealth of marketing resources for Partners and ISVs. But you might find yourself short on time when it comes to sorting through the programs, finding the ones most applicable to you, and trying to incorporate them into your marketing initiatives. Attend this session to learn more about the “Top Ten” marketing programs for Microsoft Dynamics marketers in FY09 and how to best apply them to your current strategy.
  • Start Your Engines: Ten Ways to Generate Leads from Your Web Site
    Learn how to transform your Web site into an effective lead generation tool. Discover how to drive traffic to your site and direct visitors to the information they want once they get there. Search engine optimization (SEO) techniques partnered with effective site design create successful web marketing programs. Joe Rotella, SPHR, Creative Director for the 2008 Explore Chicago tourism site, will share ten strategic elements to enhance your ability to generate leads from your Web site.
  • Public Relations Basics: Getting Your Story Out There
    Just what is public relations and how can it be used to communicate effectively with the media? Learn the key elements of a PR toolkit, and how to communicate your key messages to your targeted audiences. Former Great Plains Software and Microsoft Business Solutions senior communications professional Michael J. Olsen will teach you the PR basics you need to take a practical approach to the media and other public communications vehicles.
Sales
  • The Sales and Marketing Powerhouse: Turning Your Business into a Marketing and Selling Machine
    Collaboration with your sales and marketing teams is your key to success. This session will help you become prepared for the expected peaks and valleys of the business cycle and provide what you need to know to ride them out smoothly.
  • Tips and Tricks for Beating the Competition with Your Sales Tactics
    The competition is out there and the landscape seems a moving target. Are you practicing the best competitive sales tactics today? How do we show our competitive strengths regardless of the competitor? This session will review tools available for you today that will bring you to the competitive edge in your sales strategy. Learn from a competitive industry expert as well as your fellow partners, ways you can remain competitively savvy from deal to deal.
  • Consultative Selling Best Practices: Moving from Discovery into a Solution Presentation
    A prospect's comfort level starts with a solid discovery. Are you making the most of this important piece of the sales process? Uncover the basics of gathering information and pushing this new knowledge into a solution proposal. Incorporating Solution Selling best practices will provide your prospects with a presentation geared towards them and their business. This session also highlights topics from Demo to Win and Discovery to Win offered by Microsoft.
10:15am - 10:45am

Break (Lounge Open)

10:45am - 12:00pm

Workshops

Leadership
  • Who's Next? Succession Planning
    Building leaders who can help to carry the organization forward is essential for growth at any size. Who and how do you develop leadership talent and then provide an opportunity for that talent to grow? This session will cover that very subject, providing suggestions for how your organization can move into the future without its current leadership.
  • Paying it Fair: Compensating Your Staff Without Breaking the Company
    Changing economy, changing business models, and fluctuation of cash flow can all make compensation planning a challenge. This session will discuss how to pay fairly without breaking the company.
Marketing
  • Best Practices from the Distinction in Marketing Award Winning Partners
    Join this distinguished panel of Partners, recipients of the 2008 Microsoft Distinction in Marketing award winners. Learn about their winning entries and take away new ideas for your own marketing campaigns. Ask lots of questions, take good notes, and maybe you’ll be a winner next year and take home the cash and prizes! Panelists include Kimberlie McKendrick, Client Profiles; Judy Van der Linden, Interdyn-Artis; and Lisa Steinhart, vSync
  • Strategies for Marketing During Tough Economic Times
    During slow economic times many companies cut expenditures, and marketing is often at the top of the list. When other companies cut back they surrender potential market share. That said, there is no better time than NOW to pick up new customers and increase your company's profile in the marketplace. This session will explore creative ways you can build awareness and new business through effective low to no-cost marketing strategies that can stretch your budget and get the most out of every marketing dollar.
  • The Buzz About Web 2.0 – What You Should Know and How It Can Help Your Business
    Are you LinkedIn? Do you have a place on MySpace? Have you broadcast yourself on YouTube? Learn to leverage the new social networks to generate leads and attract talent. Discover how SNSs (social network sites) can be important to B2B marketers.
Sales
  • The Language of Selling: Creating Effective Engagements and Compelling Messages
    What you say and how you do it are key to building a business level relationship with your prospective customers. Attend this session and learn how to create compelling messages about your organization and build on the benefits of your Microsoft connection as a Microsoft Dynamics Partner.
  • Accelerating the Sales Process with Microsoft Sure Step
    Creating that vision of how potential customers will get from where they are now to where they could be helps to establish trust. Executing a high-quality implementation on-time, on-budget, and on spec helps you become a trusted advisor and develop a customer for life! Join us for this session and learn how using Microsoft Dynamics Sure Step during the sales process can enable you to plan and execute a roadmap for success for your prospects and customers—from basic needs assessment through implementation.
  • Entering the Comfort Zone With the Microsoft Stack
    You've heard about selling the Microsoft stack, but how do you begin to approach it? Your Microsoft Dynamics solutions sits on some obvious stack pieces and integrates with others. Can you communicate a value proposition that will bring more business in the door? Are you ready to own the strategy or collaborate with other Partners? This session will help you to understand which parts of the stack you need to know to deliver value-added solutions and develop your personal plan for learning, presenting and implementing stack components.
12:00pm - 1:15pm

Lunch (Lounge Open)

1:15pm - 2:30pm

Workshops

Leadership
Marketing
  • The Buzz About Web 2.0 – What You Should Know and How It Can Help Your Business (REPEAT)
    Are you LinkedIn? Do you have a place on MySpace? Have you broadcast yourself on YouTube? Learn to leverage the new social networks to generate leads and attract talent. Discover how SNSs (social network sites) can be important to B2B marketers.
  • Relationship Marketing: Let's Make a Real Plan That Works!
    In this session, we’ll demystify once and for all the “impossible dream” about relationship marketing, and outline a cost-effective, executable strategy for building and sustaining strong customer relationships that pay back like perpetual annuities. Using the principles of Human Factor Marketing, we’ll reveal the three most potent relationship/nurture tools you can use to bring your relationship marketing plan to life.
  • Pick Up the Pace by Leveraging the Microsoft Marketing Resources (REPEAT)
    You already know that Microsoft provides a wealth of marketing resources for Partners and ISVs. But you might find yourself short on time when it comes to sorting through the programs, finding the ones most applicable to you, and trying to incorporate them into your marketing initiatives. Attend this session to learn more about the “Top Ten” marketing programs for Microsoft Dynamics marketers in FY09 and how to best apply them to your current strategy.
Sales
  • Own Your Vertical Sales Strategy: The Benefits and Available Tools to Help You Accomplish Your Goals
    Going vertical doesn't happen overnight but luckily there are tools available that will guide you along your way. Learn the benefits of this business model, tools available from Microsoft, and the value of ISV connections in this vertical-focused session.
  • Sales Proposals: Dollars or Sense?
    Prospects want simple, written proposals that address costs and timelines. No muss – no fuss. You, on the other hand, want to deliver a complete presentation. This session will share strategies and ideas that will satisfy everyone’s needs… and get you closer to the sale!
  • Maximizing the Use of VPC Images in Your Sales Demonstrations
    Are you aware of all of the demonstration tools available today? Using the Microsoft Dynamics GP and Microsoft Information Worker images as examples, this session will dive into the VPC images and their related content. Data, dashboards, scripts and workflow are at your fingertips. Learn how to use these elements in a tailored demonstration. Take advantage of the options available to prepare and deliver the best solution presentation.
2:30pm - 3:00pm

Break (Lounge Open)

3:00pm - 4:15pm

Workshops

Leadership
  • Talent Mobility: The Management of Virtual Teams
    Talent needed for our businesses is not always located in the same geographical location. Relocation and travel is expensive and time consuming. This session will provide insights into managing teams regardless of where they are in the world.
  • Clarifying the Processes That End With Strategic Results
    Execution of strategy is a given for success. From strategies which define the future to day-to-day operations, this session will help to clarify the business processes for evolving companies.
  • Partner + Partner = $$$: Learn How Dynamics Partners Team Up to Build a Stronger Business
    Join us for an in-depth look at two Dynamics partners with different core focuses (PowerObjects and Microsoft Dynamics CRM; Boyer & Associates and Microsoft Dynamics GP and Microsoft Dynamics SL) and learn how they have teamed up to win bigger deals and increase their revenue. Find out what has worked and get a chance to hear first-hand from both partners about the benefits of partnering.
Marketing
  • Vertical Marketing: Success Stories from the Bench
    Have you questioned the value of a vertical marketing strategy? Wondered if it was the right move for your organization and how to support it for the long-term? Marketing into an industry vertical takes some commitment, planning, and resources. Join us for a discussion with an exemplary partner panel that has found success by doing vertical marketing and learn how to bring vertical success to your company! Also included will be a list of vertical marketing resources provided by Microsoft to enable you to quickly ramp up your efforts without “recreating the wheel”.
  • How To Gain Enthusiastic Support for Your Marketing Initiatives from Your Corporate Management
    Would you like to make a lasting positive impact on your company while attaining new-found credibility, enjoying rising professional reward, and ultimately earning a permanent seat at the boardroom table? Then you absolutely must learn and apply the six vital rules for internal marketing success that will ensure that your best business-building initiatives are enthusiastically championed at the highest levels of your company.
  • Put Duct Tape Marketing to Work for Your Business: Learn the Seven Steps to Marketing Success
    Would you like to attract all the clients your business can handle, work only with clients who value what you have to offer, and convert more leads to sales? Simply follow these simple small business marketing systems, strategies, and ideas. Duct Tape Marketing® is the first small business marketing program that treats marketing as an integrated system. At the core of the system is a series of steps and strategies, in various stages, that any business can use to finally produce stunning returns from a consistent marketing effort.
Sales
  • Choosing Your Best Closing Strategy
    As a sales professional, you want the “silver bullet” closing strategy – the one that works every time. This session will cover the key challenges of closing sales; including negotiation, recognizing and addressing prospect pain points and considerations for crafting your closing approach.
  • Is Your Consultant a Salesperson? Recognizing the Necessary Skillsets for Technical Demonstrations
    Is your consultant a salesperson? Can they sell during a demonstration? How do you take your smartest technical consultant and make them your most effective sales presenter? This session will provide guidance on building a technical sales team and personalizing a training plan.
  • Leveraging Microsoft Partner Program Benefits and Partner Services for Increased Wins!
    Are you using your Microsoft Technical support benefits and services to your advantage? These tools are just a "click" or "dial" away and can help you win business and keep your existing customers loyal as you expand your own skills and services. Learn how these Partner services can help you to solve issues efficiently as well as sell and deliver Microsoft Dynamics solutions.
4:15pm - 4:30pm

Break

4:30pm - 5:45pm

Keynote: Bob Scott, Accounting Technology

You've read his magazine and monthly newsletter, now hear from the voice of the channel himself. Bob Scott will be joining us to provide a look at the industry at large, focusing on what's new, what's working, what's on the horizon for the Partner community. Have a specific question for Bob? Send it to Jenny Davis prior to the event and Bob will address it during his session.
5:45pm - 7:30pm

Learning Lounge Open

Drop into the Learning Lounge before this evening's festivities to check e-mail, visit with other Partners, and pick up information about Event Sponsors.
7:30pm - 12:00am

Attendee Party

It's time to get ready for Prom. That's right - our attendee party has a Prom theme this year. Be sure to dress the part as prizes will be awarded to Best Dressed, Best Use of Vintage Wear, and more! After a terrific meal, one of TPC's favorite bands, Betty Does, will rock the night away.

Special Feature! We've received word that there are some rockers out there in the Partner community. If you're interested in jamming onstage with other Partners during the party, please contact Jenny Davis so she can make arrangements for the Partner jam session.
Tuesday, September 16
7:30am - 9:00am

Breakfast (Lounge Open)

9:00am - 10:15am

Workshops

Leadership
  • The Importance of Inspirational Leadership
    Inspirational leadership means different things to different generations. Young workers say that it is one of the top motivators on the job. Baby boomers say it gives them a sense of direction. Whatever the reason, we are all more inclined to be focused and productive when inspired by our leaders. This session will look at inspiration and what it really takes for leaders to get there.
  • Merging Cultures When the Deal is Done
    The greatest risk to success occurs after the deal is signed. How do you merge the cultures?This session explains how to mitigate the risk of productivity and talent loss that often result from a merger.
Marketing
  • Put Duct Tape Marketing to Work for Your Business: Learn the Seven Steps to Marketing Success (REPEAT)
    Would you like to attract all the clients your business can handle, work only with clients who value what you have to offer, and convert more leads to sales? Simply follow these simple small business marketing systems, strategies, and ideas. Duct Tape Marketing® is the first small business marketing program that treats marketing as an integrated system. At the core of the system is a series of steps and strategies, in various stages, that any business can use to finally produce stunning returns from a consistent marketing effort.
  • Strategies for Marketing During Tough Economic Times (REPEAT)
    During slow economic times many companies cut expenditures, and marketing is often at the top of the list. When other companies cut back they surrender potential market share. That said, there is no better time than NOW to pick up new customers and increase your company's profile in the marketplace. This session will explore creative ways you can build awareness and new business through effective low to no-cost marketing strategies that can stretch your budget and get the most out of every marketing dollar.
  • B2B Lead Generation and Development by Phone: What’s Flopping, What’s Working, Where the Money Is
    The good news… there are more phones now than ever. The challenge…you’re not the only one calling! That’s why your company’s calls have to be distinctive and better than others to be accepted and considered. Indeed, live human communication, usually by phone, remains vital to Partners’ stability and growth. You’ll find out how to use the phone well and profitably for lead generation and qualification at this no-nonsense, provocative, and fun session.
Sales
  • Choosing Your Best Closing Strategy (REPEAT)
    As a sales professional, you want the “silver bullet” closing strategy – the one that works every time. This session will cover the key challenges of closing sales; including negotiation, recognizing and addressing prospect pain points and considerations for crafting your closing approach.
  • Tips and Tricks for Beating the Competition with Your Sales Tactics (REPEAT)
    The competition is out there and the landscape seems a moving target. Are you practicing the best competitive sales tactics today? How do we show our competitive strengths regardless of the competitor? This session will review tools available for you today that will bring you to the competitive edge in your sales strategy. Learn from a competitive industry expert as well as your fellow partners, ways you can remain competitively savvy from deal to deal.
  • The Language of Selling: Creating Effective Engagements and Compelling Messages (REPEAT)
    What you say and how you do it are key to building a business level relationship with your prospective customers. Attend this session and learn how to create compelling messages about your organization and build on the benefits of your Microsoft connection as a Microsoft Dynamics Partner.
10:15am - 10:45am

Break

10:45am - 12:15pm

Closing Session: Bonnie Robertson

Bonnie Robertson of The Robertson Company has the ability to both captivate and inspire with her unique blend of storytelling and knowledge sharing. You're sure to leave this session with a smile on your face and a running list of "to do's" for your trip home.

This session is specifically scheduled so our long distance travelers have the opportunity to fly out of Fargo and make it home in the late afternoon or early evening. Please schedule your travel itinerary as such so you don't miss this terrific Closing Session!
12:15pm - 3:00pm

Lunch (Lounge Open)

If you have a later flight or are hanging around for another day in Fargo, we invite you to join us for lunch and then spend some more time in the Learning Lounge with other Partners.